Privacy Policy

At ByteStackLab, your privacy matters. This policy explains what information we collect, how we use it, and the steps we take to keep it safe when you interact with our website and services.

Minimal Collection

We collect only the information necessary to serve you — no surplus data gathering, no selling your details to third parties.

Secured Storage

Your data is stored with access controls and security best practices to prevent unauthorized access, loss, or disclosure.

Your Control

You have the right to access, correct, or request deletion of any personal data we hold about you — just reach out to us.

1. Who We Are

ByteStackLab is a software development company based in Dhaka, Bangladesh, operating since 2020. We build custom digital solutions — web apps, mobile apps, SaaS platforms, ERP systems, and AI-powered tools — for businesses locally and internationally.

  • Website: bytestacklab.com
  • Email: hello@bytestacklab.com
  • Phone: +880-1812-209019
  • Address: Dhaka, Bangladesh

2. Information We Collect

We collect only the information needed to provide our services, respond to inquiries, and improve your experience on our platform.

  • Contact information you submit through forms: name, email address, phone number, and your message.
  • Project-related details shared to request consultations, quotes, or service estimates.
  • Basic technical data such as browser type, device, and anonymized usage analytics to improve website performance.
  • Communication records — emails, messages, and meeting notes — related to project discussions.

3. How We Use Your Information

Information collected is used strictly to deliver services, communicate with you, and maintain the quality of our platform.

  • Respond to your inquiries, project proposals, and support requests in a timely manner.
  • Deliver project updates, share files, and fulfill contractual obligations as agreed.
  • Send service-related communications — we do not send unsolicited marketing emails.
  • Monitor security, detect misuse, and continuously improve our website experience.

4. Cookies & Analytics

We may use cookies and analytics tools to understand how visitors interact with our website and to ensure core features work as expected.

  • Essential cookies are required for the site to function properly — these cannot be disabled.
  • Analytics data (e.g., page views, traffic sources) is collected in aggregated, anonymized form only.
  • We do not use cookies for targeted advertising or behavioral profiling.
  • You can manage or disable cookies through your browser settings at any time.

5. Data Sharing

ByteStackLab does not sell, rent, or trade your personal information. Limited sharing occurs only when necessary and lawful.

  • Trusted infrastructure providers (e.g., hosting, email delivery) may process data on our behalf under strict agreements.
  • We may disclose information if required by law, court order, or applicable regulatory authority.
  • Any data shared with third parties is limited strictly to what is required for the specific purpose.

6. Data Security & Retention

We take reasonable technical and organizational steps to protect your information from unauthorized access or disclosure.

  • Access to personal data is restricted to team members who need it to perform their role.
  • We retain client data for as long as required by legal obligations, active project records, or contractual requirements.
  • When data is no longer necessary, it is securely deleted or anonymized.

7. Your Rights

Depending on your location and applicable law, you may have rights regarding the personal data we hold about you.

  • Request access to the personal information we have collected about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data where no legal retention obligation applies.
  • Withdraw consent for non-essential communications at any time by contacting us.

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services, practices, or legal requirements.

  • Revised versions are published on this page with an updated effective date.
  • Continued use of our website after an update indicates your acceptance of the revised policy.
  • For significant changes, we may provide additional notice through email or a website announcement.

Need Help With Your Privacy?

If you want to access, update, or delete your personal data — or simply have a question about how we handle information — our team is ready to assist you promptly.

Contact Privacy Team Read Terms & Conditions